We are seeking a highly skilled and motivated Project Manager with a strong background in website development or any IT Related field to join our dynamic team. As a Project Manager, you will be responsible for overseeing the planning, execution, and successful delivery of website development projects. You will collaborate with cross-functional teams, including designers, developers, and clients, to ensure projects are completed on time, within scope, and to the highest quality standards.

• Answering customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and escalating to the appropriate department if necessary.
• Maintaining accurate customer records and updating the database as necessary.
• Assisting with customer retention by building relationships and addressing any concerns.
• Continuously improving the customer experience by identifying areas of improvement and proposing solutions.
• Build sustainable relationships and trust with learners through open and interactive communication.

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Supplemental Pay:

• Overtime pay
• Performance bonus
• Quarterly bonus